Infomaniak review: kSuite, SwissTransfer and Swiss hosting for small businesses

Infomaniak is a Swiss company, based in Geneva, that sells domain names, web hosting and kSuite, its own suite of email, cloud storage, chat and video calls. It also runs SwissTransfer, the free service for sending large files. In this Infomaniak review I look at what each of those is worth to a small business, what it costs at the time of writing (October 2026), and who should pick something else.

First, how I know it. I discovered Infomaniak through clients whose domains were already there, the same way I came across OVH, Hostinger and o2switch. For my own projects I use Spaceship, out of habit, so I do not use Infomaniak every day: this review comes from the client domains I have worked on there and from Infomaniak’s offer as it stands today, not from years of daily use.

Infomaniak sells all three building blocks of a business online, but you do not have to buy them together. If the difference between a domain, a host and an email provider is still fuzzy, my guide to domain vs hosting explains what each one does and how they connect.

Infomaniak review: my verdict and who it suits

I recommend Infomaniak highly. It covers what a small team uses Google Workspace or Microsoft 365 for every day (email, calendars, shared files, chat and video calls), keeps the data in Switzerland, and costs less per user than Google’s entry plan (figures below). It suits:

• Small teams that want email, files and meetings from one European provider rather than from Google or Microsoft.
• Businesses that handle client documents and get asked where they are stored. “In Switzerland, with a Swiss company” is a short answer.
• Anyone who sends large files to clients: SwissTransfer is free and needs no account.

The one thing I cannot rate is their support, because I do not use it day to day. Before you commit, send a pre-sales question and see how clearly they answer.

I have also had to work with OVH and Hostinger, because clients were already there, and I do not recommend either to small business owners: both are a bit complicated to handle when you just want things to work. Infomaniak, like o2switch in France, is one I do recommend. I compare these hosts side by side in Hostinger vs OVH vs Infomaniak.

What Infomaniak is, and what it sells

Infomaniak has been around since the 1990s and runs its own data centres in Switzerland. One of them, in Geneva, started up in 2024 and feeds its heat into the city’s district heating network, with a target of heating around 6,000 homes once it runs at full capacity.

For a small business, the useful part of the catalogue is this:

kSuite: a Swiss alternative to Google Workspace and Microsoft 365

kSuite is Infomaniak’s office suite: Mail, Calendar and Contacts, kDrive for files, kChat for team messages and kMeet for video calls, under one account. If all you need is email on your own domain, Infomaniak also sells it on its own, as Service Mail.

my kSuite, the free version

For individuals, my kSuite is free. You get one address ending in @ik.me, @etik.com or @ikmail.com with 20 GB of mail storage, plus 15 GB on kDrive. It makes a good personal account, but your clients should see your own domain after the @, so for business use look at the plans below.

Business plans and prices

For businesses, kSuite comes in three plans, priced per user per month. The official price list I checked is in Swiss francs: the pound and dollar amounts are approximate conversions, and the order form shows the currency you will actually pay in.

Figures from Infomaniak’s kSuite pricing page at the time of writing (October 2026).

For comparison, Google Workspace’s entry plan, Business Starter, costs £5.90 per user per month on an annual plan and £7 on the flexible plan, excluding VAT (in the US, $7 on the annual plan), according to Google’s plan comparison. For a team of five, that is £354 a year on the annual plan, against CHF 105.60 (about £96, $127) for kSuite Standard. The two plans are not identical, so compare what is included as well as the price.

I used to use Microsoft for my emails and it was a pain, so I understand owners who want a change. kSuite is worth a look if you pay Google or Microsoft for far more than you use. If your team works all day in Google Docs or in Microsoft’s desktop apps, though, test kSuite with your real files before you move everyone, because moving a team’s email, files and calendars takes time. If you are still comparing providers, my guide to getting a professional email address sets out the options and what they cost.

SwissTransfer and Euria: the free tools worth knowing

If you try one Infomaniak product, make it SwissTransfer. It sends up to 50 GB of files per transfer, keeps them for up to 30 days and needs no account, all for free. In my opinion it is way better than WeTransfer, so check it out; I explain why in my guide to the best WeTransfer alternative.

Euria is Infomaniak’s AI assistant, launched in 2025. It is free for personal use without an account (heavier use asks for a kSuite account). Infomaniak says requests are processed and stored in its Swiss data centres and are not used to train its models, and an ephemeral mode keeps no record of the conversation.

I use Claude for my own work, so I cannot compare the two from experience, but if privacy is what keeps you away from AI assistants, Euria is worth trying for everyday questions. The usual rule still applies: do not paste client data into any AI assistant unless your contracts and your privacy notice allow it.

Domains and web hosting at Infomaniak

Infomaniak is also a domain registrar. I have connected domains registered there, as I have with Namecheap, Spaceship, Hostinger, OVH and the old Google Domains. As with any registrar, judge it on the renewal price, not on the first-year offer: my comparison of the best domain registrars in the UK explains why.

Its web hosting is shared hosting, built to hold several websites on one plan, and there are combined web and mail offers. I am not quoting a hosting price: the 2026 reviews I checked give figures that do not match each other, so look at Infomaniak’s hosting page on the day you order.

One warning applies to every host: hosting does not maintain your website. If you put WordPress on it, updating the core, the theme and the plugins is still your job, or your web designer’s. Every client of mine who was on WordPress came to me to change platforms, which is why I steer owners who edit their own site towards Squarespace, where hosting is included.

Where Infomaniak hosting makes sense: a site coded by a developer, a WordPress site that a professional maintains, or several small sites you want in one place, with the data in Switzerland.

Is your data safer in Switzerland? GDPR and UK GDPR

Switzerland is not in the EU, but the European Commission has recognised since 2000 that it protects personal data adequately (see the Commission’s adequacy decisions), and the UK recognises it too. In practice, a UK or French business can keep client emails and files with a Swiss provider without the extra transfer paperwork that some other countries require. Switzerland’s own law, the revised Federal Act on Data Protection, has applied since 1 September 2023. For US providers such as Google and Microsoft, my guide to US tools under GDPR explains that extra paperwork.

So yes, safer in one precise sense: your data stays in a country whose protection the EU and the UK recognise, with a company based there. What Swiss hosting does not do is make you compliant:

• You still decide what you store and for how long, and you still answer your clients’ requests to see or delete their data.
• A provider that stores personal data for you is a processor under the GDPR (Article 28), so you need a contract with it that covers that processing. Check Infomaniak’s data processing terms before you move client files, as you would with Google or Microsoft.
• Access stays your job: one account per person, two-factor authentication turned on, and a leaver’s access closed on their last day. So is a backup of your mail and files: the 3-2-1 backup rule covers cloud suites as well as laptops.

When I would choose something else

Infomaniak is not the right call for everyone. I would look elsewhere if:

• You only need one mailbox on your domain. kSuite Standard is cheap, but an email-only service is cheaper still: Spacemail, Spaceship’s email service, which I recommend, costs under $1 (about 75p) a month per mailbox at the time of writing, and my Spacemail setup guide walks you through it.
• Your team and your clients already live in Google Workspace or Microsoft 365, and it works. Weigh the hours a move would take against the saving per user before you switch.
• You want to edit your website yourself without learning a control panel. Hosting is not a website builder: a platform like Squarespace, hosting included, will suit you better.
• You want to pay in pounds. Infomaniak’s prices are in Swiss francs or euros, not pounds, so the cost moves with the exchange rate: check the billing currency on the order form, and your bank’s fees, before you commit.

Getting started: a checklist before you move your email to Infomaniak

For two or three mailboxes and a domain you control, you do not need me: Infomaniak’s guides will do. Work in this order:

1. Decide what moves: email only, files as well, or the website too. The domain itself can stay at its current registrar.
2. Create the mailboxes in kSuite or Service Mail, then copy your old messages across before you touch the DNS.
3. At your DNS host, replace the MX records with Infomaniak’s and add the SPF and DKIM records it gives you. Leave your website’s A and CNAME records alone.
4. Add a DMARC record that only reports at first, then tighten it once the reports are clean. My tutorial to set up SPF, DKIM and DMARC covers all three records.
5. Send test emails to a Gmail and an Outlook address, reply to them, and check that nothing lands in spam.
6. Keep the old service running until nothing arrives there any more and every old message has been copied.

A first DMARC record looks like this (replace the address with a mailbox you read):

Type   TXT
Host   _dmarc
Value  v=DMARC1; p=none; rua=mailto:dmarc@yourdomain.co.uk

Hand it over when there are years of email to move for several people, when the website and the email sit with different providers, or when a former provider still controls the domain. Connecting the domain is the last step of every website project I deliver, and I set up business email as a fixed-price job too.