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Website rescue and security

The first hour after a hack, how to get back a website or a domain you no longer control, and the habits that stop it from happening again.

Start here Blue shield with a tick behind fluted glass, with the words HTTPS and 2FA Complete guide16 min read Website security for small businesses: prevent a hack and recover fast Website security for small business: what to do first after a hack, outage or lockout, then the 2FA, updates, backups and domain checks that prevent it.
A flow diagram of connected nodes over ribbed glass, with the words WP → Squarespace Tutorial12 min read WordPress to Squarespace: how to move without losing your Google rankings Move from WordPress to Squarespace without losing your Google rankings: import your content, redirect every old URL with a 301, then connect your domain. Laptop and binders on a desk beside a shield with a tick and the words Admin, FTP, DNS Guide12 min read How to regain access to your website when a former provider holds the keys Regain access to your website when a former web designer holds the keys: the accounts to reclaim, a request email template, and what to do if they refuse. Laptop and binders on a desk beside a panel of DNS records and the word WHOIS Guide11 min read How to get your domain name back from a former web designer How to get your domain back from a former web designer: find out who the registrant is, ask in writing, and what to do for a .com or .co.uk if they refuse. Shield with a tick over a person working at a laptop, with the words WordPress: 24 h Tutorial12 min read WordPress site hacked? What to do in the first 24 hours WordPress site hacked? The first 24 hours in order: lock the attackers out, save the evidence, report a data breach, clean or rebuild, lift Google's warning.

Most clients first call the studio in an emergency: a hacked WordPress site, a domain held by a former provider, an email that stopped working. These guides give the first steps in the order that matters, explain how to recover access to what is legally yours, and cover the backups and security basics that make the next emergency a non-event.

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